[asterisk-users] Recording the conversation with MixMonitor() ends when the call is transfered

Miguel Molina mmolina at millenium.com.co
Thu Aug 19 11:19:07 CDT 2010


Hi,

Never tried it, but you can take a look to the AUDIOHOOK_INHERIT 
function that allows MixMonitor to continue the recording in the same 
file after the transfer.

http://www.voip-info.org/wiki/view/Asterisk+func+AUDIOHOOK_INHERIT

Cheers,

-- 
Ing. Miguel Molina
Grupo de Tecnología
Millenium Phone Center


El 19/08/10 10:49, Jonas Kellens escribió:
> Hello list,
>
> A calls B, B transfers to C, A speaks with C.
>
> Anyone knows how I can record a conversation where the call is 
> transfered ?!
>
> The recording of the call (which begins when B answers) stops when A 
> and C are connected together.
>
> Can I keep the recording going ?!
>
>
>
> Kind regards,
>
> Jonas.
>
>
>
> On 08/12/2010 11:01 AM, Jonas Kellens wrote:
>> Hello.
>>
>> I notice that when a call that is recorded with MixMonitor is 
>> transfered to another co-worker, the recording ends.
>>
>> exten => 409,n,Macro(SDstartrecording,external,${DID})
>>
>> the incoming call then goes to a queue...
>>
>> [macro-startrecording]
>> ; ARG1 = incoming DID or CALLERID(name)
>> ; ARG2 = outgoing dialnumber
>> ...
>> exten => s,n,MixMonitor(/var/ftp/${NR}/${recordfile},b,chown -R 
>> ${NR}:astDrisk /var/ftp/${NR} && chmod 570 /var/ftp/${NR} && chmod 
>> 400 /var/ftp/${NR}/${recordfile})
>> ...
>>
>> The 'b'-option makes the recording start when the call is answered by 
>> an agent of the queue.
>>
>>
>> Is it normal that when this agent transfers the call to another 
>> co-worker, the recording stops ?!
>> The last sound on the recording is that of musiconhold (what the 
>> caller hears when doing an attented transfer). Then it stops...
>>
>>
>> Kind regards,
>>
>> Jonas.
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