[asterisk-users] Full transfer details on inbound calls

[Nic Colledge]

Hi,
This may be no use to you if you are using 1.4 but "Call Event Logging" (or CEL) that is currently in trunk should provide an easier way to do this.
All events associated with a call e.g. Answer, Hangup, Bridge start, Transfer etc. are logged to the usual back-ends. We use postgresql via ODBC.
Nic.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ishfaq Malik
Sent: 13 April 2010 14:50
To: Asterisk
Subject: [asterisk-users] Full transfer details on inbound calls

Hi

We're using asterisk 1.4.17 using RealTime and my boss has decided that 
we should keep a track of the full history of incoming calls i.e. who 
and when they were transferred to. The asterisk CDR only holds the 
initial answering channel for any call and not any further transfers 
that may have happened.

The idea we are toying with is getting the time and the originating 
channel from the cdr, and then searching the full asterisk logs for the 
channel identifier string. Obviously we would have to have the verbose 
output going to a file and make sure that the verbosity in the console 
is always at least 5.

I've done enough testing to see that is is possible

ish at trinity:/var/log/asterisk$ grep 'Apr 13' full | grep 
SIP/xxx.xxx.xxx.xxx-082090e8 | grep answered
[Apr 13 13:31:11] VERBOSE[17120] logger.c:     -- SIP/811-08214f50 
answered SIP/xxx.xxx.xxx.xxx-082090e8
[Apr 13 13:31:31] VERBOSE[17120] logger.c:     -- SIP/808-08212f08 
answered SIP/xxx.xxx.xxx.xxx-082090e8

The above output shows that the originating channel was answered by sip 
extension 811 and then by 808 20 seconds later.

I am also considering parsing the full log into a mysql database and 
doing the searching in there.

My question is is this a good way to go about what I'm trying to achieve 
or is there a simpler/less process intensive method that I'm missing.

Thanks in advance

Ish
-- 
Ishfaq Malik
Software Developer
PackNet Ltd

Office:   0161 660 3062

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