[asterisk-users] Rebooting Polycom's - Could not create address for 'XXXX'

[Jose Flores Galicia]

As I fairly know, you cannot send a SIP message if the telephone is not
registered to you (In case host=dynamic in configuration), since you don't
know which is the telephone address or if it's behind NAT.

If not registered you should try with an outside script  like this:
http://www.voip-info.org/wiki/view/Polycom+reboot+hardphone+script

Regards
Jose Flores Galicia
<<FloJoSe at gmail.com>>
BriefCode && Code Based Training


2010/4/7 Jake Wilson <jake.wilson at answeron.com>

> We are running a PBX box for our small company's phone system. There are
> two phones on our network that are not working though.
>
> When I reboot a phone that works correctly, like this (note 4907 is the
> phones extension):
>
> asterisk -rx "sip notify polycom-check-cfg 4907"
>
> It returns this:
>
> Sending NOTIFY of type 'polycom-check-cfg' to '4907'
>
> and the phone proceeds to reboot normally.
>
> However if I try to do this with a phone that is not connecting, like
> extension 4912, I get this:
>
> Could not create address for '4912'
>
> And /var/log/asterisk/full just spits out:
>
> [Apr  7 15:20:41] VERBOSE[2899] logger.c:     -- Remote UNIX connection
> [Apr  7 15:20:41] VERBOSE[12115] logger.c:     -- Remote UNIX connection
> disconnected
>
> Not much help. I can't seem to see any other Logs that are logging anything
> for this phone.
>
> Does anyone have any clue where I can start to determine the problem? Where
> should I be looking?
>
> On this PBX box, all the Polycom provisioning configs and settings are in
> /home/PlcmSpIp/
>
> I'm new to the PBX/Asterisk thing cause I'm taking over for the previous IT
> guy and trying to figure out the mess he made with this. Any help would be
> appreciated.
>
> Jake
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>               http://www.asterisk.org/hello
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100407/ec184dcb/attachment.htm