[asterisk-users] Parking - How to transfer the other party to agiven slot
Olivier
oza-4h07 at myamail.com
Wed Sep 23 14:58:31 CDT 2009
2009/9/23 Danny Nicholas <danny at debsinc.com>
> This stands to be corrected, but for your purpose, a dynamic conference
> is preferable to a parking lot. The Park application is designed to
> sequentially use/reuse a series of “lots”. By transferring the caller to
> conference 11234, you would be able to have the agent pick up the call by
> going to conference 11234.
>
Yes, I think I like this idea ...
How do you transfer the remote party to conference 11234 ?
(Please, apologize if this question seems stupid but I'm really a newbie on
this topic).
Is it easy to mimic parking lot timeout feature (to be certain a caller is
not left alone in a dynamic conference) ?
>
> ------------------------------
>
> *From:* asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] *On Behalf Of *Olivier
> *Sent:* Wednesday, September 23, 2009 2:32 PM
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* [asterisk-users] Parking - How to transfer the other party to
> agiven slot
>
>
>
> Hi,
>
> I'm having trouble to figure out how I could implement this feature :
> "When on call with a contact, local operator would dial a sequence which
> would park the remote party to a specific parking slot, among the hundred of
> existing slots.
> (to each extension, a single specific parking slot is attached and there
> are too many extensions to dedicate BLF or short DTMF sequence to each) ."
>
> Example:
> Operator receives a call from 0123456789. Call <mydialer:0123456789>
> He talks to remote party and then decides the call is for extension 1234.
> As extension 1234 is busy at the moment, Operator forwards the incoming
> call to slot 11234, typing *911234, for instance.
> The person using extension 1234 would see that slot 11234 is busy and would
> try to shorten ongoing call.
>
>
> Should I use features.conf's dynamic features for that (to allow a specific
> DTMF sequence while on call) ?
> Then how can I let Operator type digits after *91 prefix ? Should I use
> Incomplete() application ?
>
> Regards
>
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