[asterisk-users] IVR seleCtion
Matt Florell
astmattf at gmail.com
Wed Sep 16 08:28:13 CDT 2009
Hello,
ViciDial has IVR logging(pre-Queue) of IVRs set up through our web
interface(we call them Call Menus), but ViciDial does not use Asterisk
queues at all and it's logging is done entirely in a MySQL database. As a
side note, the logging done by ViciDial (non-IVR of course) is also fully
compatible with QueueMetrics.
MATT---
On 9/16/09, Maria Cristina Bayno <falls_mc14 at yahoo.com> wrote:
>
> Hello Team,
>
> IVR selection of QUEUEMETRICS
>
> As we know queuemetrics had an IVR selection functionality where it can get
> the IVR keypress of a caller.
>
> We saw this link
> http://forum.queuemetrics.com/index.php?action=printpage;topic=503.0
>
> and upon checking, its only determined the Queue, I want to get is the per
> IVR of a caller.
>
> Can you help me guys regarding this? I want to implement this with the
> trixbox asterisk.
>
> Any idea? Thank you
>
> Cristina Bayno
> Technical Support
> Bitstop Network Services, inc.
>
>
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