[asterisk-users] ASR & ACD

[Ivan Stepaniuk]

B.Masoud @ SH wrote:
>
> ASR: Average Success Rate
>
> ACD: Average Call duration
>
Simply having your CDR on an SQL database would do the trick. For 
example, you can create a query that averages the value of your duration 
column.

Anyway, there are many applications that can be used to analyze your CDR 
and even make charts on that. Google for: asterisk cdr analyzer.


--
Iván Stepaniuk
Alba Fotónica S.L.
www.albafotonica.com