[asterisk-users] queue issue
Paul Hales
pdhales at optusnet.com.au
Wed Sep 2 18:34:38 CDT 2009
Hmmm.....any idea how I can use hints to monitor their mobile phones?
PaulH
Danny Nicholas wrote:
> One way to do this would be to use hints and an AGI to control dialing.
> Let's say you have extensions 100 and 101 and each staffer also has a cell
> (555-1212 and 555-1213). When you dial 100, you want to ring 100 and
> 555-1212 if both are available and the same with 101 and 555-1213. This
> snippet would do it:
> - exten => s,1XX,Macro(ring-group,${EXTEN})
> - exten => s,1XX,playback(vm-goodbye)
> - exten => s,1XX,hangup
> - [macro-ring-group]
> - exten => s,1,AGI(checkhints.agi,${ARG1})
> - exten => s,n,gotoif($["${LINESTAT}" = "BUSY"]?inuse)
> - exten => s,n,Dial(SIP/${ARG1}&DAHDI/g1/${CELLLINE},60)
> - exten => s,n,hangup
> - exten => s,n(inuse),playback(line-in-use)
> - exten => s,n,hangup
>
> The AGI checks the hint for 100 or 101 and assigns CELLLINE to call the
> cell. If either is in use, LINESTAT is set to BUSY, otherwise set to AVAIL.
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Paul Hales
> Sent: Wednesday, September 02, 2009 2:16 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] queue issue
>
>
> A situation where staff want a mobile and their SIP handset to share an
> extension - but to make sure the mobile or SIP handset do not ring if
> they are speaking on the other one...
>
> PaulH
>
>
> Lenz Emilitri wrote:
>
>> It depends on what you want to do to people who are queued; if you
>> want them to be queued, you create a queue with only one member, and
>> have agents log on and log off as necessary; if you don't want callers
>> to be queued, likely I would not use a queue but woul dial the agent
>> straight.
>> l.
>> PS. this is quite an unusual requirement, what is it for?
>>
>> 2009/9/1 Paul Hales <pdhales at optusnet.com.au
>> <mailto:pdhales at optusnet.com.au>>
>>
>>
>> I have a _very_ specific situation where I need queues to work in
>> a very
>> specific manner - I need the queue to only accept one call at a time,
>> even though several phones are attached to it.
>>
>> My memory tells me that queues might have even worked this way in the
>> distant past (pre 1.0)...but I am willing to be mistaken.
>>
>> Is this even remotely possible?
>>
>> PaulH
>>
>>
>>
>> --
>> Loway - home of QueueMetrics - http://queuemetrics.com
>>
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>>
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>
>
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