[asterisk-users] Real replacement for AgentCallBackLogin() onAsterisk 1.6

[Warren Selby]

I'm going to have to tackle this issue in the near future for one of my
clients, and the approach I'm thinking of taking goes something like this:

Store queue codes in the AstDB that are associated with actual queues (i.e
queuecode 1001 = sales_queue, 1002 = cust_serv_queue, etc).  Have the users
dial an extension that first authenticates them, then prompts them to enter
their queue code.  The queue code is then used to pull the name of the queue
they are trying to login to from the AstDB and that is then used with the
AddQueueMember command to add the user to their specific queues.

Very rough idea at the moment, but hopefully it gives you some ideas to work
with.

Thanks,
--Warren Selby

On Fri, Oct 30, 2009 at 12:35 PM, Danny Nicholas <danny at debsinc.com> wrote:

>  Have you tried “forward-porting” it?  I don’t do queues or 1.6 so it’s
> just an academic question to me.
>
>
>  ------------------------------
>
> *From:* asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] *On Behalf Of *Mariano Lecuona
> *Sent:* Friday, October 30, 2009 10:58 AM
>
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* [asterisk-users] Real replacement for AgentCallBackLogin()
> onAsterisk 1.6
>
>
>
> Hi all,
>
>
>
> I would like to know if there is any application replacement for the
> AgentCallBackLogin() from asterisk 1.4 on asterisk 1.6. I know, from what
> I've read that the call back login agent can be done using a smart dialplan
> as showed on the docs. But I cannot thinks a flexible dialplan for a dinamic
> reassignation of agents to different queues every day.
>
>
>
> Thanks in advance.
>
>
>
> Mariano
>
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