[asterisk-users] Recording management for IVR
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asteriskmaillist at gmail.com
Fri Oct 23 08:33:19 CDT 2009
Hello everyone. I have a client with specific requirement, here's the
scenario:
Call comes in
Ivr menu, press 1 for new record 2 for existing 3 for operation blabla..
on pressing 1, list of 5 categories A,B,C,D .. when customer selects a
category a 4 digit pin needs to be generated and a recording be recorded in
a specific folder A,B,C,D or E.
then this 4 digit number is mailed ( can be done easily ).
On pressing 2 at main ivr, read 4 digits and play back the corresponding
file from given 5 directories.
What is the easiest way to get this done ? Php agi or just dialplan hacks ?
How can i geenrate a 4 digit unique pin each time for the file ?
TIA.
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