[asterisk-users] How to do a 3 party Warm Transfer in Asteriks 1.4

Dovid Bender asteriskusers at dovid.net
Fri Oct 16 03:04:13 CDT 2009


What you have described is an attended transfer so the docs that you found should help you.
  ----- Original Message ----- 
  From: Miguel Molina 
  To: Asterisk Users Mailing List - Non-Commercial Discussion 
  Sent: Tuesday, October 13, 2009 16:22
  Subject: Re: [asterisk-users] How to do a 3 party Warm Transfer in Asteriks 1.4




We are running Asterisk 1.4 and need some help to determine how (if)  * supports 3 party warm transfers.  I've searched quite a bit  and all I can find is information on "attended transfers".  What we are looking for is: (1) external inbound call A comes to * extension B, caller A is placed on hold and extension B calls external third party C.  After explaining caller A issue to Party C, Ext B brings Caller A onto the call and introduces A to C.  After the into, ext B then drops off the call while A & C continue the call.  Any help would be appreciated.
Thanks Much, 
Jeff Johnson 
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  Lee, John (Sydney) escribió: 
I don't think this can be done.
In your scenario, B is effectively the host and if B drops the line, both A and C will be dropped off as well.

________________________________________
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jeff Johnson
Sent: Monday, 12 October 2009 2:25 PM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] How to do a 3 party Warm Transfer in Asteriks 1.4The built-in attended transfer asterisk has, works OK and won't drop the entire call when B hangs up to complete the attended transfer (with the * key). On the asterisk attended transfer, B calls C to explain the A issue (while A waits with MoH) and then hangs up (with the * key) to complete the attended transfer leaving A and C connected, but the part where you want all three talking do to the "warm" introduction cannot be done, unless you use a Meetme conference to put all of them on the same conversation.

  There may be some applications that do this without the need of a Meetme conference, maybe someone else can enlighten us.

  Cheers,

-- 
Ing. Miguel Molina
Grupo de Tecnología
Millenium Phone Center


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