[asterisk-users] wrond DTMF detection on Zap channel

[nik600]

for disabling the hardware DTMF you intend to recompile zaptel with
vpmdtmfsupport=0?

Thanks

On Fri, Oct 9, 2009 at 6:54 PM, C F <shmaltz at gmail.com> wrote:
> are you using chan_local?
> try disabling the hardware DTMF.
>
> Sent using my wired Blueberry.
>
> On 10/9/09, nik600 <nik600 at gmail.com> wrote:
>> Dear all
>>
>> i have a TE205P connected to an Asterisk 1.2.18.
>>
>> Yes i know, the version is old but since now the system was stable and
>> i don't have the necessity of an upgrade.
>>
>> The system provide an IVR service that:
>>
>> 1) receive the call
>> 2) verify the queue length
>> 3) hangup if queue length is > 1
>> 4) put the call in the queue othervise
>>
>> Then, there is an AGI php script that
>> 1) verify the queue
>> 2) wait 5 seconds if the queue is empty
>> 3) pick-up a call from the queue and transfer it to an extension othervise
>>
>> Finally, the extension lanuch another AGI php script that requires
>> some DTMF tone to the user to perform some actions.
>> This system is working properly since 2006.
>>
>> Well, the problem during last days is that it seems that sometimes the
>> DTMF recognition doesn't work, in the debug i get:
>>
>>  AGI Tx >> 200 result=0
>>
>> But users complains to me because they assure to have digited
>> something different than 0.
>> The problem seems to be reproducible when the system is loaded (i
>> don't have information on the SO but we receive abut 2500 calls per
>> hour each call is very short because usually it is hangup after a very
>> short time, as the queue length is very often 1)
>>
>> It's not an AGI application problem as i get the "wrong" dtmf tone
>> directly from Asterisk.
>> It's not a phone problem as the same phone may retry and then it works.
>>
>> Is it possible to relate it with the load of the server?
>>
>> Can you suggest me something?
>>
>> Thansk
>>
>> --
>> /*************/
>> nik600
>> http://www.kumbe.it
>>
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>
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-- 
/*************/
nik600
http://www.kumbe.it