[asterisk-users] outgoing sip calls work; incoming calls fail

[Ivan Stepaniuk]

Ivan Stepaniuk wrote:
> listmail at websage.ca wrote:
>   
>> On the LAN side I can see the INVITE and OKAY messages which end with a
>> CANCEL, apparently initiated by the Asterisk gateway.
>>
>> On the WAN side I can see that my Asterisk gateway is repeatedly
>> sending OKAY messages in response to the INVITE from my ITSP. I assume
>> the trouble is that these messages are either not getting back to my
>> provider or something is blocking the confirmation from them. This more
>> or less confirms what was seen in the sip debug trace as well.
>>     
> Post that SIP message from the CLI (sip debug), try adding 
> "externip=XXX.XXX.XXX.XXX" (your external/public IP address) to your 
> sip.conf global section, asterisk may be including it's private address 
> in the OKAY sent to your provider.
>   
Sorry, "general" section. not global.

-- 
Iván Stepaniuk
Alba Fotónica S. L.
www.albafotonica.com