[asterisk-users] VoiceMail greetings

[matthieu Nicaise]

Thank you Jonathan and Warren,

I now have the answer i needed !

Matthieu NICAISE
Responsable technique

GSM : 06 72 19 09 55
technique at thinkrosystem.com
------------------------------------------------------------------------
Thinkro System
http://www.thinkrosystem.com/




Le 29 nov. 09 à 04:41, Jonathan Thurman a écrit :

> On Sat, Nov 28, 2009 at 5:22 PM, matthieu Nicaise
> <technique at thinkrosystem.com> wrote:
>> Hello everybody,
>> I'm using Asterisk ( 1.6.1.9 ) Voicemail.
>> For example, if i call extension *11 which is not registered, from  
>> extension
>> *12, i have no greetings at all, i only have the "please leave a  
>> message
>> after the beep".
>> I tried to record the busy, unavailable and temporary greetings for
>> extension *11 using VoiveMailMain and the file are well created on  
>> the file
>> system.
>> I cannot understand why those files are not played.
>> If i use VoiceMail(*11) in the extension.conf i have exactly the same
>> behaviour.
>> If i user VoiceMail(*11,b) the busy message is read.
>> Is that a normal behaviour ?
>> I can't understand why Asterisk is not using the Dial status  
>> automaticaly.
>> Thank you for your help !
>
> The default option for voicemail is to play only the instructions.
> Take a look at http://www.voip-info.org/tiki-index.php?page=Asterisk+cmd+VoiceMail
> for more details on the options. You will have to parse the Dial
> status in the dialplan, and pass 'u' for unavailable message to be
> played.  You can see one way to parse the dial status in the sample
> extensions.conf file under the stdexten subroutine.
>
> There are lots of reasons to let the admin decide which greeting to
> play.  For example, my canned 'receptionist' context plays the busy
> greeting as the after-hours greeting, otherwise playing the
> unavailable greeting.
>
> -Jonathan
>
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