[asterisk-users] Polycom retrieve call from hold

[Mike Diehl]

On Saturday 28 November 2009 04:48:13 pm Darrick Hartman wrote:
> Mike Diehl wrote:
> > On Saturday 28 November 2009 06:54:16 am Kevin P. Fleming wrote:
> >> Mike Diehl wrote:
> >>> On Friday 27 November 2009 11:09:02 am Noah Miller wrote:
> >>>> Hi Mike -
> >>>>
> >>>>> I've got a Polycom 501 that's been working with Asterisk for some
> >>>>> time. However, I don't seem to be able to put a call on hold and get
> >>>>> it back. It goes on hold just fine.  But when I press the resume
> >>>>> button, nothing happends.
> >>>>>
> >>>>> Anyone seen this befor?  Any ideas on where to start to fix it?

Ok, so I've got a very old firmware on my phone that needs to be upgraded.  If 
I remove my provisioning file(s) from my ftp server and rev the firmware, 
would this completely wipe out any and all prior configuration on the phone?  

If this would work, I could elliminate about 50K worth of XML from the 
equation.  Then I'd go in and configure the phone via the web.  If I have a 
working phone, then I can conclude that either the upgrade fixed it, or the 
XML provisioning file I was using was at fault.

Does this sound right?  Does anyone have a better/different idea?

-- 

Take care and have fun,
Mike Diehl.