[asterisk-users] Queues without agent login

[jonas kellens]

Barry,

I'm using the Asterisk GUI. When defining a User extension (menu 'user')
the only option I have is "Is Agent".
The SIP extension (11) is automatically created as an agent that needs
to log in.

In the advanced options I can manually edit queues.conf and change to
"member=SIP/11".

This way of defining queues and members is a 2-step work. Can it be done
in 1 step using the Asterisk GUI ??

Kind regards,
Jonas.

On Wed, 2009-11-18 at 10:42 -0500, Barry L. Kline wrote:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
> 
> jonas kellens wrote:
> > Is it possible to make use of queues for incoming calls but to have
> > agents that do not need to log in ?
> > 
> 
> Make the phones members of the queue.  In queues.conf:
> 
> 
> [MY_QUEUE]
> 
> member => SIP/1234
> member => SIP/5678
> 
> etc.
> 
> Barry


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