[asterisk-users] audio cuts out during IVR

Matt Riddell lists at venturevoip.com
Tue Nov 24 16:09:41 CST 2009


On 25/11/09 5:47 AM, Dr. Michael J. Chudobiak wrote:
> Hi all,
>
> I'm running 1.6.2.0-rc6, and I'm running into a problem: sometimes the
> audio vanishes in the middle of listening to an IVR background prompt.
>
> This happens with both analog (Digium card) and IAX2 incoming calls.
>
> The prompts are stored in ulaw format (and the IAX2 calls use ulaw).
>
> The asterisk console claims that the IVR prompts are proceeding in the
> expected fashion, but I can't hear anything.
>
> The logs don't report anything interesting.
>
> Has anyone seen anything like this? Suggestions?

Is the machine running a GUI?  I.E. Gnome/KDE/XFCE etc

-- 
Cheers,

Matt Riddell
Director
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