[asterisk-users] Incoming Call Ring

[Leif Neland]

  ----- Original Message ----- 
  From: Dan Journo 
  To: Asterisk Users Mailing List - Non-Commercial Discussion 
  Sent: Thursday, November 12, 2009 1:24 PM
  Subject: [asterisk-users] Incoming Call Ring


  Hello,

   

  I have Asterisk set up with 6 extensions. When a call comes in, I use a Dial command to call all the extensions together until someone picks up.

   

  The problem is, when there is an incoming call and an extension is in use, if the extension puts down the phone while the incoming call is still ringing, that extension doesn't ring. This is because when the Dial command was executed, that extension was busy.

   

  Is there any way to make that extension ring as soon as its available if there is still an incoming call?

   

You could put all 6 phones in a queue, and call that instead. But there will still be a delay before Asterisk calls the phone  again.



You could put the phones in a pickup-group, and the user could pick up the call, default is *8



Leif


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