[asterisk-users] is an extension is use

[Conklin, Tom]

Have you taken a look at the following?

http://www.astassistant.com/ 

 

 

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ott Rose
Sent: Monday, November 09, 2009 4:25 PM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] is an extension is use

 

Is there a way to tell if an extension is in use? We run a call center
and it would be helpful for the people taking calls to see if we are on
the phone or DND. Is that setup in Asterisk or on the phone? the phone
as busy lamp field but i will just turn on after a while even if the
extension is not i use. 

the FOP in FreePBX doesn't appear to be that helpful. i am not sure what
it is supposed to do.

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