[asterisk-users] Real replacement for AgentCallBackLogin() on Asterisk 1.6

[Mariano Lecuona]

You are probabably right on that. My comments were taking into account the
actual documentation on how to implement "AgentCallBackLogin()" from the
doc. That is why i thought of a macro.

Ref: doc/queues-with-callback-members.txt

Thanks

2009/11/3 Lenz Emilitri <lenz.loway at gmail.com>

> IMHO, one of the major advantages of ACBL is that the set of queues is
> statically defined, so at the dialplan level you do not have to keep track
> of the set of queues an agent is enabled on.
> l.
>
>
> 2009/11/3 Mariano Lecuona <mlecuona at gmail.com>
>
> My mental plan orginilly was:
>>
>> 1.- Creating a macro that acceps ARGs like.
>> a.- agent
>> b.- queue/s
>>
>> In the macro we could have the voice respose for the loging. I am using on
>> 1.4 the following procedure.
>>
>> * the agents call to 21<Agentid> to loging, and it is promt just for the
>> passwd
>> * the agents call to 22<Agentid> to logoff
>>
>> using the same philosofy we could implement some easy marco that only ask
>> for the password and:
>>
>> 1.- sets the astdb
>> 2.- sets the globals "AGENTBYCALLERID_XXXXX=XXXX"
>> 3.- adds the agent to the queues.
>>
>>
>> Let me work deeper on this idea and see what comes up.
>>
>> ML
>>
>>  2009/11/2 Lenz Emilitri <lenz.loway at gmail.com>
>>
>>> We were thinking about doing something similar as well. A lot of people
>>> are asking for this. If there is anybody else interested, we could share the
>>> load....
>>>
>>> I was thinking about creating a context like @agents, so that when you do
>>> the log-on you basically add Local/106 at agents as a member of the queue.
>>> When you ring it, it basically looks up for the actual device in AstDB and
>>> dials it like:
>>>
>>> Queue -> (member) Local/106 at agents -> (astdb) SIP/234
>>>
>>> I think that we should be able to forward channel state as well (using
>>> hints? I've never done it)  so that app_queue does not try dialling agents
>>> that are busy.
>>>
>>> I was thinking about storing queue-agent associations into config
>>> strings, and/or AstDB, and/or http over curl. And yes, ideally it should
>>> work fine on 1.4's as well....
>>>
>>> Things that should be working from version one:
>>> - logging compatible with older asterisk's
>>> - authentication using Voicemail
>>> -.plug and play on most systems
>>> - channel states
>>> - pause/unpause with pause codes
>>> - ...you tell me....
>>>
>>> Anybody interested?
>>> l.
>>>
>>>
>>> 2009/10/30 Mariano Lecuona <mlecuona at gmail.com>
>>>
>>>> Hi all,
>>>>
>>>> I would like to know if there is any application replacement for the
>>>> AgentCallBackLogin() from asterisk 1.4 on asterisk 1.6. I know, from what
>>>> I've read that the call back login agent can be done using a smart dialplan
>>>> as showed on the docs. But I cannot thinks a flexible dialplan for a dinamic
>>>> reassignation of agents to different queues every day.
>>>>
>>>> Thanks in advance.
>>>>
>>>> Mariano
>>>>
>>>> _______________________________________________
>>>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>>>>
>>>> asterisk-users mailing list
>>>> To UNSUBSCRIBE or update options visit:
>>>>   http://lists.digium.com/mailman/listinfo/asterisk-users
>>>>
>>>
>>>
>>>
>>> --
>>> Loway - home of QueueMetrics - http://queuemetrics.com
>>>
>>>
>>> _______________________________________________
>>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>>>
>>> asterisk-users mailing list
>>> To UNSUBSCRIBE or update options visit:
>>>   http://lists.digium.com/mailman/listinfo/asterisk-users
>>>
>>
>>
>> _______________________________________________
>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>>
>> asterisk-users mailing list
>> To UNSUBSCRIBE or update options visit:
>>   http://lists.digium.com/mailman/listinfo/asterisk-users
>>
>
>
>
> --
> Loway - home of QueueMetrics - http://queuemetrics.com
>
>
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20091103/caef5c22/attachment.htm