[asterisk-users] Calls disconnects after short time

[C. Savinovich]

Where is the log for the actual hang up of the call?.. can you do a sip
debug?

 

Although there can be many reasons, my first suspect is always a nat issue,
which manifest as the inability of asterisk to receive the incoming packets.
In that case, you should be getting a message saying "hanging up call XXXX,
no reply to our critical package". see if you receive a message like that in
your debugging.

 

CS

 

 

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of B.Masoud @ SH
Sent: Saturday, October 31, 2009 8:12 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [asterisk-users] Calls disconnects after short time

 

Hello,

My client customers complaining that their calls suddenly get hung-up, I am
just investigating if the problem from my side, I had a log of a hang-up
case,

Does it help to know if there is a problem that can be resolved from my
side?

 

    

 

elastix*CLI>

    -- Hungup 'IAX2/99999-6813'

  == Spawn extension (macro-dialout-trunk, s, 19) exited non-zero on
'SIP/213.165.32.100-b7d21018' in macro 'dialout-trunk'

  == Spawn extension (outbound-allroutes, 966507944491, 4) exited non-zero
on 'SIP/213.165.32.100-b7d21018'

    -- Executing [h at macro-dialout-trunk:1]
Macro("SIP/213.165.32.100-b7d21018", "hangupcall|") in new stack

    -- Executing [s at macro-hangupcall:1]
ResetCDR("SIP/213.165.32.100-b7d21018", "w") in new stack

    -- Executing [s at macro-hangupcall:2] NoCDR("SIP/213.165.32.100-b7d21018",
"") in new stack

    -- Executing [s at macro-hangupcall:3]
GotoIf("SIP/213.165.32.100-b7d21018", "1?skiprg") in new stack

    -- Goto (macro-hangupcall,s,6)

    -- Executing [s at macro-hangupcall:6]
GotoIf("SIP/213.165.32.100-b7d21018", "1?skipblkvm") in new stack

    -- Goto (macro-hangupcall,s,9)

    -- Executing [s at macro-hangupcall:9]
GotoIf("SIP/213.165.32.100-b7d21018", "1?theend") in new stack

    -- Goto (macro-hangupcall,s,11)

    -- Executing [s at macro-hangupcall:11]
Hangup("SIP/213.165.32.100-b7d21018", "") in new stack

  == Spawn extension (macro-hangupcall, s, 11) exited non-zero on
'SIP/213.165.32.100-b7d21018' in macro 'hangupcall'

  == Spawn extension (macro-dialout-trunk, h, 1) exited non-zero on
'SIP/213.165.32.100-b7d21018'

elastix*CLI>

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