[asterisk-users] Recommended USB Headsets ?

Geraint Lee geraint at gmail.com
Mon Mar 23 15:02:04 CDT 2009


Just noticed you said DECT headsets... so what i wrote had nothing to do
with them, but i've used them too i think, excellent quality, tested them
with an aastra phone and worked great.

2009/3/23 Geraint Lee <geraint at gmail.com>

> hehe, nice.
>
> i've used those headsets hooked up to an old 4400 (well, via an alcatel
> phone obviously)... not bad at all and i know the support department could
> fix most of them - usual problems were recrimping the rj11 connections and
> resoldering the bits inside the volume box thingy (assuming we're thinking
> of the same ones). On that subject... those hardphones suffered a lot of use
> and needed fixing regularly (not from abuse) but from general use (pick up
> the phone, dialing phone numbers etc etc) and after a while the connections
> start to fall off the board they are connected to, so maybe another reason
> why hardphones aren't so good?
>
> 2009/3/23 Gordon Henderson <gordon+asterisk at drogon.net<gordon%2Basterisk at drogon.net>
> >
>
> On Mon, 23 Mar 2009, Geraint Lee wrote:
>>
>> > but on that subject... plantronics all the way, they seem to realise
>> > that agents will complain if the headsets hurt (too tight, pulls hair
>> > etc etc) and that agents don't really care about the equipment they are
>> > using and so need to be strong.
>>
>> Interesting little anecdote here... Had a client want a cordless headset
>> for their desk phone (A Snom, but that's not important). I asked if he had
>> a preference and his answer was "The ones the girls use on the late night
>> Sky channels" ... He reckoned if they could wiggle about on-screen with
>> the headsets taking calls from punters for several hours then they must be
>> OK...
>>
>> So some market research was required here ;-)
>>
>> ... and he got Plantronics DECT headsets to go with the Snom desk phones.
>>
>> Gordon
>>
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