[asterisk-users] Queues Announce help request.

[Danny Nicholas]

The most popular answer I've seen here is to replace the regular music with
a streamed audio feed which can be anything you have access to.  I'd try and
give you details, but they wouldn't be correct.  This information is pretty
easy to locate in the digium site, viop-info.org or google.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Cary Fitch
Sent: Friday, March 20, 2009 12:32 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [asterisk-users] Queues Announce help request.

I am trying to get a queue to do more than just play music and hold calls.
Specifically, making some "comforting" voice announcements would be nice.

Below is the queues.conf file relevant portions.

Member phone number is munged to protect the guilty.

We shouldn't need the announcement source info, but I have been trying
everything.

The problem is with the member busy, we get no voice announcements.
(For test purposes is being on hold "busy"?  We have also just laid the
phone on the desk.)

We will settle for expected hold time, Thank you announcements, Position in
queue, or Dow Jones 30 Industrials news. :-)

Anyone have a tip?

Cary Fitch

Here are some relevant errors from console.

[Mar 20 12:16:16] WARNING[4317]: chan_sip.c:12406 handle_response_invite:
Re-invite to non-existing call leg on other UA. SIP dialog
'495f59f65dec70c67849cf4f0cd098ec at 72.49.176.4'. Giving up.
    -- SIP/3617001000-009a3930 is circuit-busy
    -- Nobody picked up in 60000 ms
    -- Exiting on time-out cycle
    -

[Mar 20 12:16:16] WARNING[4317]: chan_sip.c:12949 handle_response: Remote
host can't match request CANCEL to call
'495f59f65dec70c67849cf4f0cd098ec at 72.49.176.4'. Giving up.
    -- Stopped music on hold on SIP/3617001401-fc0359f0


[usa-queue]
queue-youarenext = "queue-youarenext"
queue-thereare = " there-thereare"
queue-callswaiting = "queue-callswaiting"
queue-holdtime = "queue-holdtime"
queue-thankyou = " "queue-thankyou"
music = default
maxlen = 0
strategy = ringall
context = leave-message
periodic-announce = "thank-you-message"
periodic-announce-frequency = 30
announce-frequency = 30
announce-holdtime = yes
announce-round-seconds = 10
joinempty = no
leavewhenempty = yes
retry = 30
timeout = 300
member => SIP/3617001402



_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users