[asterisk-users] url in dial command: how does it work?
Giorgio Incantalupo
gincantalupo at fgasoftware.com
Mon Mar 16 12:00:48 CDT 2009
Hi Tim,
I've made a test with 2 Asterisks and the 2 consoles showed me an HTML
packet sent and one received. This does not work with the SIP protocol.
The idea was to understand what was it for (I suppose someone did it for
some purpose...), then how to use it to improve our solution (es: open
pop ups) but we use SIP phones which do not support that URL parameter.
I know queuemetrics use it but I cannot undestand how since tha URL
parameter is passed to the called party while queuemetrics reads the
queues.log file.
BTW thanks for your time.
Giorgio
Tim Panton wrote:
> Oh sorry, I wasn't clear.
> The IAX protocol has a frame type for sending this URL info.
> Skype has an attribute for it.
>
> The intention is (I think) to be able to forward the URL for
> the customer (in the corporate CRM system) to the agent
> answering a call on a softphone.
>
> Some of the IAX softphones support this.
>
> What were you planning to do with it.
>
>
> Tim.
>
> On 16 Mar 2009, at 13:04, Giorgio Incantalupo wrote:
>
>> Hi Tim,
>>
>> ok, but I think the big question is...what is the URL for? It seems I
>> need a special device...but which? What kind of device do you use?
>>
>> Thanks.
>>
>> Giorgio
>>
>> Tim Panton wrote:
>>> Use IAX :-)
>>>
>>> In principle chan_skype could also support it.
>>>
>>> T.
>>>
>>> On 16 Mar 2009, at 10:51, Giorgio Incantalupo wrote:
>>>
>>>> Hi,
>>>>
>>>> Does anybody knows where I can find some docs about how to make the
>>>> URL
>>>> parameter inside the Dial command work? I tried to make some tests
>>>> with
>>>> a sip phone without success: the sip debug shows no URL inside sip
>>>> packets. :(
>>>> Any hint appreciated. :)
>>>>
>>>> Thank you
>>>>
>>>> Giorgio
>>>>
>>>> _______________________________________________
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>>>
>>> Tim Panton - Web/VoIP consultant and implementor
>>> www.westhawk.co.uk
>>>
>>>
>>>
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>>
>>
>> _______________________________________________
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>
> Tim Panton - Web/VoIP consultant and implementor
> www.westhawk.co.uk
>
>
>
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