[asterisk-users] Queue Issue (1.4.21.1)

[Kev Szaszvari]

It appears that that option is set

from queues.conf


[ops]
musicclass = default
strategy = leastrecent
timeout = 5
retry = 1
wrapuptime= 3
autofill = yes
autopause = no
maxlen = 0
joinempty = yes
leavewhenempty = no
ringinuse = no

----- Original Message -----
From: Paul Hales
[mailto:pdhales at optusnet.com.au]
To: Asterisk Users Mailing List -
Non-Commercial Discussion [mailto:asterisk-users at lists.digium.com]
Sent:
Tue, 30 Jun 2009 11:01:40 +1000
Subject: Re: [asterisk-users] Queue Issue
(1.4.21.1)


> 
> The queue option
> 
> ringinuse = no
> 
> might be what you are looking for.
> 
> PaulH
> 
> 
> Kev Szaszvari wrote:
> > Hi All
> >
> > I am using asterisk 1.4.21.1
> >
> > Im not sure if this is a issue but it has become one for me :) 
> >
> > When agents are logged in to a queue (AgentCallBackLogin) and they receive
> a direct line call or a transfer they still receive queue calls.
> >
> > EG
> >
> > Someone in our company transfers a call to a agent - When on the
> transferred call the queue is still trying to ring the agents phone.
> >
> > I tried setting "call-limit = 1" but then the agents lost the ability to
> announce transfer.
> >
> > Has anyone solved this before?
> >
> > Kev
> >
> > This Communication is intended only for the use of the individual or
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