[asterisk-users] Queue Issue (1.4.21.1)

[Kev Szaszvari]

Hi All

I am using asterisk 1.4.21.1

Im not sure if this is a issue but it has become one for me :) 

When agents are logged in to a queue (AgentCallBackLogin) and they receive a direct line call or a transfer they still receive queue calls.

EG

Someone in our company transfers a call to a agent - When on the transferred call the queue is still trying to ring the agents phone.

I tried setting "call-limit = 1" but then the agents lost the ability to announce transfer.

Has anyone solved this before?

Kev

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