[asterisk-users] Calling non-extension numbers issue

[Kayton Sapale]

Hi everyone,

This is my first post, so apologies if I have not included all details 
about the issue.  I am using a Nokia e71 to connect to a corporate 
asterisk server and am having issue with dialing.  I can dial all 
extensions and receive all types of incoming calls.  I cannot however, 
dial local phone numbers.  When putting the service into debug, it 
appears that the device does not enter into configuration when 
attempting to dial numbers that are not extensions. 

The assumption being made here is that the device is the issue, as other 
devices - softphones, cell phones and other internet phones - do not 
have this same issue.  Has anyone had similar issues and some guidance 
on where to find a solution.  Our admin and I are both searching for 
solutions, as we are both stuck on the problem.

We are currently running asterisk version 1.4.18.1

Thanks!