[asterisk-users] OT: Grandstream, call pickup, ...

[Peder]

Decent product, but their support and development are horrible.  I showed
them that their SIP over TCP implementation was broken and their reply was
"use udp"....

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Philipp
Kempgen
Sent: Monday, June 08, 2009 11:29 AM
To: Asterisk Users
Subject: [asterisk-users] OT: Grandstream, call pickup, ...

Maybe it's just me, but I get the impression that Grandstream is
quite uncooperative.

We (and others) have asked them multiple times to make the call-
pickup code ("**") configurable but either they don't understand
the request or they're unwilling to do anything about it.

http://forums.grandstream.com/node/2848
http://forums.grandstream.com/node/709

Unfortunately their bug tracker is not public.
http://esupport.grandstream.com/support/customerportal/Nologin/index.php?mod
ule=Tickets&action=index&ticketid=20090513081505&fun=detail

In addition they seem to violate sox's license by distributing a
modified version of it in binary form only and are not responsive
about requests for the source code.

That leaves a bad taste in my mouth.


    Philipp Kempgen
-- 
AMOOMA GmbH - Bachstr. 126 - 56566 Neuwied  ->  http://www.amooma.de
Geschäftsführer: Stefan Wintermeyer, Handelsregister: Neuwied B14998
Asterisk: http://the-asterisk-book.com - http://das-asterisk-buch.de
Videos of the AMOOCON VoIP conference 2009 ->  http://www.amoocon.de
-- 

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