[asterisk-users] 800 number portability

[Don Kelly]

On Thu, 16 Jul 2009, Don Kelly wrote:

> Changing toll-free RespOrgs (Responsible Organizations) is different from
> number portability.
>
> That said, the owner of a toll-free number has the right to change
RespOrgs,
> so the question is "Who is the owner?"

The "owner" in this case is "CallSource" (www.callsource.com).  Funny 
enough, it looks a lot like the kind of stuff you do, Don ;)

So I guess my disconnect is that a party can "own" an 800 number, but have 
it routed by the RespOrg of their choice?  In this case my client must be 
renting the 800 number from CallSource, and they are the actual owner, so 
are refusing to let it go.  Does that sound right?

>
> Has your customer been buying simple toll-free service and owned the
number
> all along, or are they buying some sort of enhanced service and the
provider
> owns the number?

I assumed it was simple 800 service (and in fact at first they told me it 
was AT&T they were getting the service from).  It seems that this is 
actually something enhanced.

Cheers,

j

Yes, someone can "own" a number and transfer service from one RespOrg to
another to save a few bucks or get better or different service. If your
client originally got the number from CallSource, it probably belongs to
CallSource. If they got it from someone else and transferred to CallSource
they would have a different argument.

At www.callsource.com/services/numbers.php CallSource says "Own your
tracking numbers. CallSource is one of the few call tracking vendors that
will transfer permanent ownership of numbers to you." I think the reasonable
person would rely on this statement and not expect they would want
three-years' payment for it. Does your customer have their original
contract?

  --Don

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