[asterisk-users] Caller ID (name) - where does it come from?

[Frank Bulk]

Intersting.  Vitelity is charging for something that they might already be
getting paid for.  Of course, updating a name for a number takes time, and
so that's probably why they can justify charging the customer something.
Most times when you sign up you specify how you want the directory listing
to look, and that's what is sold/delivered to CNAM vendors and aggregators.

I'm not sure what Vitelity means by "a national database" and "this
database".  As I discussed before, a telephony provider can choose pretty
well any CNAM vendor they want.  Beyond the ones that were mentioned by
someone else in an e-mail, there's also VeriSign, Neustar, and Syniverse.
It's an oversimplification to tell the customer that it's *a* database --
Vitelity may sell their data to just one CNAM vendor/aggregator, but that
doesn't mean every CNAM vendor's database has now been updated.

Frank

-----Original Message-----
From: John A. Sullivan III [mailto:jsullivan at opensourcedevel.com] 
Sent: Tuesday, July 07, 2009 7:23 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Cc: frnkblk at iname.com
Subject: Re: [asterisk-users] Caller ID (name) - where does it come from?

On Tue, 2009-07-07 at 16:54 -0400, Barry D. Hassler wrote:
> This is all excellent information. My primary issue is for calls that
> are placed FROM my client's PBX, via VOIP provider (Teliax). The
> recipients of those calls are the ones that are not getting the proper
> CNAM information as the call comes in. 
> 
> We just recently ported the client's POTS lines to VOIP, and with the
> exception of this issue, all is working well. But, my client is really
> unhappy that their callerID NAME isn't showing up.
> 
<snip>
I was very curious about this myself.  We successfully set the CallerID
number by creating different contexts for our various offices and using
a Set(CALLERID(num)=xxxxx) call.  But we could not set the name so I
asked our new carrier (Vitelity - with whom we have been quite pleased
thus far).  This is their response to us:

We can have the name set for this number, however there is a one time
passthrough charge of $xx per number for the update. Outbound caller ID
is updated into a national database called LIDB (line information
database), it is the final terminating provider that is responsible for
querying this database and delivering it to their customers. 
> 
-- 
John A. Sullivan III
Open Source Development Corporation
+1 207-985-7880
jsullivan at opensourcedevel.com

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