[asterisk-users] Caller ID (name) - where does it come from?

[Steve Totaro]

On Tue, Jul 7, 2009 at 1:40 PM, Barry D. Hassler<barry.hassler at gmail.com> wrote:
> Hi Folks, having an issue with outbound calls through a VOIP provider. Calls
> get sent out with the CallerID(number), but where does callerID(name) come
> from? Apparently not from provider, as we are seeing different (sometime
> missing) names on inbound calls, different than what we have configured.
> Apparently this comes from some telco database somewhere? Numbers were
> ported from a wired-telco.
>
>
>
> --
> Barry D. Hassler
> President, HCST
>
> http://www.hcst.net/
> 937-427-9000
>

It is in a database or CNAM dip.

You just need to contact your provider and tell them to have it
changed.  What you send is moot on the PSTN.

Also call 911 and make sure they have the correct address and
information on file.  I do it all the time for liability reasons, just
make sure you tell them right off that bat that there is no emergency
and you want to verify what they have in their database is correct.

I have never had a problem doing this and try to do it in front of the
big boss to show them it is correct and that I am thorough and looking
out for them.

-- 
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)