[asterisk-users] Using the PBX Directory from a Blackberry

[JR Richardson]

Hi All,

A couple of customers called complaining that folks were dialing into
their PBX trying to use the Directory to locate users, from a
Blackberry, and getting frustrated due to the incompatibility of
dialing alpha characters on the the qwerty keyboard and not getting
through.

The issue of course is the Directory application only recognizes
numeric digit tones, not alpha characters (not sure is there is
actually tones generated when the alpha characters are pressed, it
just doesn't work).

Anyhow, on the Blackberry, when you hold down the Alt key and press
the alpha character, the device sends out the correct digit tone
associated with that character, like on a regular phone keypad.

That is how folks can use a Blackberry effectively with the PBX
Directory application.

Hope this helps.

JR
-- 
JR Richardson
Engineering for the Masses