[asterisk-users] Passing DTMF

[Jon Weisman]

since you're using ulaw

try setting dtmfmode = inband

if this doesnt work try = auto

-Jon


----- Original Message ----- 
From: "Christopher Gray" <chris at bayareadigital.us>
To: "Asterisk Users Listserve" <asterisk-users at lists.digium.com>
Sent: Friday, January 23, 2009 8:13 PM
Subject: [asterisk-users] Passing DTMF


> Hello:
>
> I need to be able to reliably send out touchtone to any calling party who 
> comes
> into my pbx.  The standard things to help with this have been done as far 
> as I
> know:
>
> 1.  dtmfmode is rfc2833.
>
> 2.  The phones themselves are set to rfc2833.
>
> 3.  allow=ulaw
>
> 4.  On internal calls between extensions, touchtone works fine.
>
> Also, I have reviewed sip.conf with my carriers.
>
> Now for the question:  does anybody know of a carrier that can reliably 
> allow an
> extension in my pbx to send touchtone to a calling party?
>
> I have tried Vitelity and VoicePulse.  Neither can do this, and VoicePulse
> indicates they know it's a problem and will fix it at some unknown time in 
> the
> future.
>
> For the curious, here is the reason for the need.  My wife, who works as a
> translator, will use this extension to receive calls from companies 
> needing
> translation.  When she receives such a call, step 1 for her is to enter an
> employee id code.  At the end of the call, she must enter an additional 
> code to
> receive an ending time.
>
> Vitelity can't do this at all.  VoicePulse works about 75% of the time 
> which is
> not acceptable.
>
> Thanks for any advice.
>
> Chris
>
>
>
>
>
>  ----------------------------------------
> Christopher Gray, President
> Bay Area Digital
>
> Promoting good health with innovative technology
>
> 870 Market Street, #653
> San Francisco, CA 94102
> Phone:  (415) 217-6667
> fax:    (415) 962-2520
> Email:  chris at bayareadigital.us
>
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