[asterisk-users] Call transfer using agi
Lenz Emilitri
lenz.loway at gmail.com
Wed Jan 7 02:30:46 CST 2009
You could simply have it Dial() to wherever it needs to go at the end of
the script.
2009/1/6 Rajkumar S <rajkumars at gmail.com>
> Hi,
>
> I have a typical call center with queues and agents added via
> AddQueueMember. One of my requirement is to implement a forgot
> password function. If a caller does not remember the password, he
> calls up an unauthenticated line and the agent manually authenticates
> him. Then the caller should have a provision to reset his password.
> The requirement is that the agent should not know the new password of
> caller.
>
> I have an agi to change password and can transfer call to agi, but I
> do not know how to transfer the call back to agent from agi.
>
> So basically how can an agi transfer a call to an extension?
>
> Thanks and regards,
>
> raj
>
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Loway - home of QueueMetrics - http://queuemetrics.com
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