[asterisk-users] Agents, Queues and logon/logoff
Robert Broyles
robert at poornam.com
Mon Jan 5 16:59:40 CST 2009
If you don't want to use the AEL, but want an easy way to have agents
login and out, check out this quick tutorial:
http://hostseries.com/agentcallbacklogin-alternative/
Ariel Dorfman wrote:
> i have done some research, but there says that i can use a function called AgentCallbackLogin, but it is deprecated in my system and i cant use it
> regards
>
>> Ariel Dorfman a écrit :
>>> Hi all
>>>
>>> This is my first post.
>>>
>>> As the subject says, I need to implement on my call center the Agent
>>> functionality, son the agents could logon and logoff to the queue
>>>
>>> How can I do this configuration? Or where can I read some info about it
>>>
>>> Regards
>>>
>>> Ariel
>>>
>> To quote a forum reply i've seen today:
>>
>> "It could easily be done.. Have you done any research on this, to have a
>> go at it? Rather than us handing you the answer?"
>>
>> You could try reading the "asterisk the futur of telephony" O'REILLY
>> book (which is freely available), and/or the more or less offical
>> asterisk wiki
>> http://www.voip-info.org/wiki/view/Asterisk
>>
>>
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