[asterisk-users] Agents, Queues and logon/logoff

[Benoit]

Ariel Dorfman a écrit :
>
> Hi all
>
> This is my first post.
>
> As the subject says, I need to implement on my call center the Agent
> functionality, son the agents could logon  and logoff to the queue
>
> How can I do this configuration? Or where can I read some info about it
>
> Regards
>
> Ariel
>

To quote a forum reply i've seen today:

"It could easily be done.. Have you done any research on this, to have a
go at it? Rather than us handing you the answer?"

You could try reading the "asterisk the futur of telephony" O'REILLY
book (which is freely available), and/or the more or less offical
asterisk wiki
    http://www.voip-info.org/wiki/view/Asterisk