[asterisk-users] snom 320's creating inappropriate conference calls

[Steve Howes]

On 3 Jan 2009, at 16:24, Michael Boers wrote:

> On Sat, Jan 3, 2009 at 10:55 AM, Steve Howes <steve at geekinter.net>  
> wrote:
>> On 3 Jan 2009, at 15:50, Michael Boers wrote:
>>> With asterisk 1.2.17 and snom 320 version 6.2.23, if a user places a
>>> call on hold, then places another call and hangs up, the two calls  
>>> are
>>> conferenced together.  What is causing this and how to I stop it?
>>
>> Its called an attended transfer... Its meant to happen...
>>
>
> I appreciate the attended transfer capabilities of asterisk, I just
> thought that is what the transfer button was for.

No, thats for unattended transfers. And its of the phone rather than  
asterisk (i believe.)

>  I need to know howto allow a user to juggle two different calls on  
> hold without
> accidentally connecting them together.  On some phone systems the
> sequence:
>
> 1.  Receive Call #1 and place on hold
> 2.  Place Call #2 and hang up
>
> Does not connect Call #1 & #2 together.
>
> Is there a different sequence I should use in this situation?

Hang up with the X, or turn off attended transfers in the phone config.

S