[asterisk-users] How to deal with PayPal frauds?

[Matt Riddell]

On 31/08/09 2:45 PM, Zeeshan Zakaria wrote:
> Those who are more experienced in this business, please advise how to
> avoid this type of fraud, and which service to use in place of PayPal,
> because PayPal doesn't seem the right payment solution for a prepaid
> VoIP service. Also now that they have all the payments put on hold and
> asking for a resolution, their resolution center is good only for
> shipped merchendise, not for online services. How would I prove to them
> that the buyer who is asking his money back has already utilized my
> service by making lot of international calls, which I now have to pay
> for to the carrier.

I've used CDR for that and don't automatically accept payments.  When we 
receive a payment we compare:

1. IP Address of user (whois normally gives approximate location)
2. Paypal account holder email (should match sign up email)
3. Countries for emails and ip address should match.
4. Initial payment should be $1-$2 (i.e. noone is going to sign up for a 
service and in order to test it put down $500 via paypal)

If any of the above look suspect I ask the paypal account holder to 
email me and start looking at email headers to see how sus it looks.

If it's a large amount then they have to have already been doing 
business with us successfully with small amounts - most scammers can't 
be bothered doing this.

-- 
Cheers,

Matt Riddell
Director
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