[asterisk-users] A problem with recoding agents calls via monitor

Hooman Peiro hooman.peiro at gmail.com
Sat Aug 22 12:47:07 CDT 2009


The point is that I set recordagentcalls and calls of agents are recorded,
so I don't have any problem here. The problem is that I can not retrieve the
name of the recorded files.

On Sat, Aug 22, 2009 at 6:39 PM, Tilghman Lesher <
tilghman at mail.jeffandtilghman.com> wrote:

> > >> Hooman Peiro escribió:
> > >>
> > >> > I can not get the name of the recoding file of agents calls. I set
> > >> > agents.conf as following:
> > >> >
> > >> > ; Insert into CDR userfield a name of the the created recording
> > >> > ; By default it's turned off.
> > >> > createlink=yes
> > >> > ;
> > >> > as you can see I set createlink=yes so name of the recoding file
> > >> > should be inserted in userfield column of cdr. But it doesn't work.
> > >> > because the file is created but userfield is empty.
>
> I'm not sure where you're getting this, because the name of the option is
> "recordagentcalls".  In 1.2, there was a "createlink" option in the sample
> config, but it was a dead option; it did absolutely nothing.
>
> --
> Tilghman & Teryl
> with Peter, Cottontail, Midnight, Thumper, & Johnny (bunnies)
> and Harry, BB, & George (dogs)
>
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