[asterisk-users] Cisco 7960 Multiline phone

[Marc Charbonneau]

> What I have is 1 front desk phone only with 6 lines
> Front Desk Phone line 1 - incoming extension 1
> Front Desk Phone line 2 - incoming extension 2
> Front Desk Phone line 3 - incoming extension 3
> Front Desk Phone line 4 - incoming extension 4
> Front Desk Phone line 5 - incoming extension 5
> Front Desk Phone line 6 - inside office extension
>
> If incoming line 1 is busy I want the next incoming call to come in on line
> 2.
> If incoming line 2 and 3 are busy but 1 is free the next call should got to
> line 1.
>
> So lines 1 and 2 might get a lot of calls but only on really busy days will
> calls make it up to lines 4 and 5.
>
> Does that make sense?  Anyone have the solution?
You could probably use DEVICE_STATE to check the status first :
http://www.voip-info.org/wiki/view/Asterisk+func+device_State

hth