[asterisk-users] Cisco 7960 Multiline phone

[David Gibbons]

Jimmy,

To clarify, you want to configure the phones like this where p means phone and l means logical line:

Phone 1:
P1l1
P1l2
P1l3

Phone 2:
P2l1
P2l2
P2l3

Phone 3:
P3l1
P3l2
P3l3

It sounds like (and looks like) you're dialing all of the extensions on one phone at the same time, which is why they're ringing and ringing. What you want to do is place the extensions for line 1 of each phone (p1l1,p2l1,p3l1) in the dial command to ring them simultaneously. asterisk will then fail through if none of the phones answer in time.

-Dave

From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jimmy Ezell
Sent: Tuesday, August 11, 2009 3:05 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Cisco 7960 Multiline phone

Thanks for the help, I really appreciate the feedback.

I tried ringing them all at the same time as you suggested:
exten => workhours,1,Dial(SIP/incomming1&SIP/incomming2&SIP/incomming3&SIP/incomming4&SIP/incomming5)
but it does very strange stuff:
- I have to push the extension button twice to answer.
- More then one extension shows off hook at the same time (Maybe 2 or 3 of the 5 will show off hook on the phone)
- When I hang up the phone starts to ring again even though there is no caller

I tried ringing them in order:
exten => workhours,1,Dial(SIP/incomming1,5,r)
exten => workhours,n,Dial(SIP/incomming2,5,r)
exten => workhours,n,Dial(SIP/incomming3,5,r)
exten => workhours,n,Dial(SIP/incomming4,5,r)
exten => workhours,n,Dial(SIP/incomming5,5,r)
exten => workhours,n,Macro(voicemail,100)

Now I see the call march along each of the extensions until it gets to the end goes to voice mail.

What I really want is for the call to go to only one of the unused lines and then fall straight through to voicemail after the timeout.
Anyone have some thoughts on getting it to work that way?

________________________________
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of David Gibbons
Sent: Tuesday, August 11, 2009 10:05 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Cisco 1760 Multiline phone
Yes each extension needs to be configured separately in the cisco CNF file.

I use a distinct extension on each phone (2 phones can't register to one 'extension' afaik) and ring them in order:

1,1,Dial(SIP/xx)
1,n,Dial(SIP/xx1)
1,n,Dial(SIP/xx2)

Or ring them at the same time:
1,1,Dial(SIP/xx&SIP/xx1&SIP/xx2)

Someone else may have better solution though.

-Dave

From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jimmy Ezell
Sent: Tuesday, August 11, 2009 12:18 PM
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] Cisco 1760 Multiline phone

Sorry I mean to say cisco 7960 phone.


________________________________
From: Jimmy Ezell
Sent: Tuesday, August 11, 2009 9:15 AM
To: 'asterisk-users at lists.digium.com'
Subject: Cisco 1760 Multiline phone
I have a cisco 1760 phone running sip and I need to configure for our receptionist so that she can answer calls on more then one extension.
What is the easiest way to configure this so that incomming calls go to the next availble extension?
Does each extension on the phone need to be set seperately in the sip.conf file (see below for my example)?

sip.conf file
=================
[incomming1]
type=friend
context=internal
host=dynamic
dtmfmode=rfc2833
disallow=all
allow=ulaw
mailbox=100

[incomming2]
type=friend
context=internal
host=dynamic
dtmfmode=rfc2833
disallow=all
allow=ulaw
mailbox=100

[incomming3]
type=friend
context=internal
host=dynamic
dtmfmode=rfc2833
disallow=all
allow=ulaw
mailbox=100
===================
Jimmy Ezell
Assistant IT Manager
(408) 487-2200
[cid:image001.jpg at 01CA1A99.E2624550]<http://www.hmhca.com/>




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