[asterisk-users] A problem with recoding agents calls via monitor

[Miguel Molina]

Hooman Peiro escribió:
> Hello everyone,
Hey
> I can not get the name of the recoding file of agents calls. I set 
> agents.conf as following:
>
> ; Insert into CDR userfield a name of the the created recording
> ; By default it's turned off.
> createlink=yes
> ;
> as you can see I set createlink=yes so name of the recoding file 
> should be inserted in userfield column of cdr. But it doesn't work. 
> because the file is created but userfield is empty.
>  
> Any solution to this problem is really appreciated. If you need more 
> information you can ask me.
>  
Are you storing the CDR in a database? What kind? Or are you checking 
the plain CSV CDR file?

Supposing that you have a MySQL backend, you should have the userfield=1 
setting in cdr_mysql.conf to tell the backend to save the userfield of 
the record.

Cheers,

-- 
Ing. Miguel Molina
Grupo de Tecnología
Millenium Phone Center