[asterisk-users] queue agents get stuck

[Joao Gomes Pereira]

Hello to all
I have a queue where often my agents get stuck and cannot logoff.
This is very bad, because agents cannot login again, and in Queuemetrics 
reports the agents appear to be online.
How can I create a timeout to my agents and for the queue to kick them?
Thanks
Regards
Joao Pereira

-- 
StarTel - A Rede Livre
Joao Gomes Pereira
www.startel.pt
+351 304500650
sip: gomespereira at startel.pt