[asterisk-users] Simultaneous Calls at a time

[Gordon Henderson]

On Thu, 16 Apr 2009, David @ULC wrote:

> Even I thought so thats why I tried with 4 VOIP provider and things didn't
> change. :-(

What phones?

I've seen this with Snom 370 phones and ISDN (which I don't think is 
related) I put it down to user-error, although I never did get to the 
bottom of what they were doing. It sort of "went away" after I emailled 
them new instructions for doing transfers. I think they got really 
confused with all the lines of calls on the Snom display and somehow ended 
up pushing the wrong "line" key on the phone...

Gordon


>
> On Thu, Apr 16, 2009 at 8:36 PM, David @ULC <ucoms2001 at gmail.com> wrote:
>
>>
>>
>> Many time we face an issue where even if an agent is on Call, another call
>> comes in.
>>
>> Sometimes, even if agent hang up the call, call stays back and another come
>> sin and then both customers can hear each other { which i think is VERY
>> dangerous [image: Wink] }
>>
>> Also, this thing happens even when we have just 5 agents on a single
>> server. [image: Sad]
>>
>> Our version is Asterisk 1.2.27
>>
>> Any Solutions ?
>>
>>
>>
>