[asterisk-users] IVR Survey
Julian Lyndon-Smith
asterisk at dotr.com
Fri Apr 10 15:18:43 CDT 2009
See comments inline:
Steve Edwards wrote:
> On Fri, 10 Apr 2009, James A. Shigley wrote:
>
>
>> Here is more or less what I'm trying to accomplish
>>
>> 1. Call comes in Plays Greeting
>>
>> 2. Starts Survey
>>
>> 3. Ask Q1, Record the answer (voice responses) repeat this step for
>> each Question
>>
>> 4. Combined the recorded responses into one file.
>>
>> 5. Email Combined Audio Fi
>>
>> But I'm clueless as to how to combined the recordings into one file. I
>> don't want the questions in the recordings, Only the caller's side of
>> the conversation without the dead space while they listen to the
>> Qs/Think on their response.
>>
>
> sox *.wav combined.wav
>
Something I saw the other day which worked well for me: The "a" option
on the Record App (append to existing recording).
Julian
>
>> And since this isn't a vmail account and trying to avoid an AGI script
>> if possible I'm not sure how to email the recording(s).
>>
>
> You should embrace AGI. It is the solution to a large set of problems.
>
> Here's a shell script snippet to email a binary file:
>
> (
> echo "MIME-Version: 1.0"
> echo "Content-ID: <"$(date)">"
> echo "Content-Transfer-Encoding: base64"
> echo "Content-Type: application/octet-stream; name=\"${FILE_NAME}\""
> echo "Subject: ${SUBJECT}"
> ${BASE64} <${FILE}
> ) | sudo /usr/sbin/sendmail -f ${FROM} ${TO}
>
>
>> I also want to be able to structure the body of the email so that it
>> reads something like
>>
>> You have a new call from $CallerID - "$CallerName" on 'DateTime' ...
>> ect, ect.
>>
>
> Expand on the snippet above -- "left as a exercise for the reader" :)
>
> Thanks in advance,
> ------------------------------------------------------------------------
> Steve Edwards sedwards at sedwards.com Voice: +1-760-468-3867 PST
> Newline Fax: +1-760-731-3000
>
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