[asterisk-users] Live Support function?

[Dean Collins]

http://openwebim.org <http://openwebim.org/> 

 

anyone using this one (was just emailed it from another channel) -
should have waited more than 5 mins before posting twice.

 

 

 

 

 

Regards,

Dean Collins
Cognation Inc
dean at cognation.net
<mailto:dean at cognation.net> +1-212-203-4357   New York
+61-2-9016-5642   (Sydney in-dial).
+44-20-3129-6001 (London in-dial).

 

 

________________________________

From: Dean Collins 
Sent: Friday, April 03, 2009 7:27 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Live Support function?

 

Hi guys,

 

I'd like to add a LIVE SUPPORT function to my website. 

 

Basically I want a client on my desktop that pops up when someone
request help BUT doesn't appear or says offline when I'm not available
or have logged out of this function.

 

When a person visiting my website has a question they hot the button to
cause a text popup chat to occur.

Anyone know of an open source solution? I know there are plenty of
commercial hosted options available for a monthly fee but seems like
such a simple requirement that something has to be available (especially
as I'm only looking for one support client and no need to round robin or
multiple agent support or agent cut and paste functions etc).

 

 

Just need basic text chat function - the terms I'm googling don't seem
to be bringing anything up.

 

(needs to be linux on the server end)

 

 

Regards,

Dean Collins
Cognation Inc
dean at cognation.net
<mailto:dean at cognation.net> +1-212-203-4357   New York
+61-2-9016-5642   (Sydney in-dial).
+44-20-3129-6001 (London in-dial).

 

 

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