[asterisk-users] Polycom BLF - multiple buddies

[James Sneeringer]

Sorry, needed to add one more note. To clarify, my agent phones have a
speed dial assigned for their login, and another to pause/unpause. I
could then use DEVSTATE to enable or disable the light next to their
speed dial button based on their status. I can't use it to update
anything on the LCD screen.

Today I do it completely differently. I use the idle window
minibrowser, and each agent phone has its own page it loads. I wrote a
perl script that connects to the AMI to watch the status of our
agents, and for any status change, it updates this page to reflect
their status. Since Polycom doesn't let you push data out to the
phones, they have to poll on a regular interval. I think ours are set
to every 5 seconds. It's a hack and it's ugly, but it works.

-James


On Thu, Sep 4, 2008 at 10:38 PM, James Sneeringer <jsneerin at gmail.com> wrote:
> I believe DEVSTATE() in 1.6 (backported to 1.4 in various places) will
> let you arbitrarily control BLF, so you could control it in the
> dialplan when an agent logs in or out (or pauses, or whatever).
>
> Separately, you might be able to use sipsak (http://sipsak.org/) to
> construct a SIP message that essentially forges an event to cause a
> BLF state change on the phone. This guy is using it to control the MWI
> light, so maybe it could be modified to control BLF:
>
> http://www.siliconvp.us/modules.php?name=News&file=article&sid=7
>
> -James
>
>
> On Thu, Sep 4, 2008 at 9:53 PM, Lee, John (Sydney)
> <John.Lee at compuware.com> wrote:
>>> It's not perfect, because it
>>> doesn't display DND or queue login/pause status, but it's better than
>>> nothing.
>>
>> James, on a different note, is it true that at this stage, we can never
>> get any queue login status/light on Polycom phone?
>>
>> I posted a query a few days ago but I have got 0 reply.
>>
>> Any thoughts?
>>
>>
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