[asterisk-users] Blank Voicemail.Conf after Password Change

[Leah Newmark]

Hi,

For a few weeks now, our asterisk server has been experiencing something 
very odd.
 From time to time, voicemail.conf would go blank. We finally tracked it 
down to happening when someone attempts to change their password.
It seems the file is touched, but not written to, and we're left with a 
blank voicemail file.

Permissions seem to be fine:
-rw-rw-r-- 1 asterisk asterisk 12707 2008-10-29 12:14 
/etc/asterisk/voicemail.conf

Asterisk is running as asterisk:
24560 ?        Ssl  409:34 /usr/sbin/asterisk -U asterisk

We're at a loss of what is going wrong, and how to resolve it.

Meanwhile,
*I don't think it's possible to not allow password changes (correct me 
if I'm wrong).
*Using externpass to run a script that will copy a backup voicemail file 
to voicemail.conf could potentially work, but it won't save password 
changes.

Nothing generated from voicemail is showing up in the asterisk logs, nor 
does the console show any error after changing a password.

Any assistance on this strange behavior is much appreciated!

Thank you,
Leah Newmark
VoIP Programmer
Capalon Communications