[asterisk-users] Help with remote users

[Steve Anness]

THANK YOU!!! 


This appears to have worked.  I am assuming we can do the same thing on our
SPA-962s that we send to make sure they work with no problems.

Thank you to everyone here for your help.  This is an excellent group to
have access to for questions.  I hope to learn and be able to help others.

Steve Anness



On 10/7/08 9:53 AM, "Andres" <andres at telesip.net> wrote:

> 
>>>> 
>>>> Here Is the situation.  Both users can plug in their ATAs and I can watch
>>>> the server output, they register and then they can make calls and I can
>>>> call
>>>> them. Some time later (usually within minutes) the ATAs show to be
>>>> "unreachable" and I can no longer call; however, they can still make calls.
>>>> 
>>>>      
>>>> 
> The fact that they work initially is probably a clear indication that
> the NAT bindings are closing up after a few minutes.  In some cases it
> does not matter that you have qualify=yes, since the router only keeps
> bindings open if the traffic is being generated from the
> inside->outside.  Your solution would be to enable the keep-alive
> settings on the PAP2 and set it low to something like 15 seconds.  The
> setting is under the tab of line 1 and line 2 and its called "NAT Keep
> Alive Enable".
> 
> Andres
> http://www.neuroredes.com
> 
>>>> do you have qualify=yes ??
>>>> Is asterisk on a public IP?
>>>> 
>>>> 
>>>> 
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>>>>      
>>>> 
>>> _______________________________________________
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>> 
>> 
>> 
>> _______________________________________________
>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>> 
>> AstriCon 2008 - September 22 - 25 Phoenix, Arizona
>> Register Now: http://www.astricon.net
>> 
>> asterisk-users mailing list
>> To UNSUBSCRIBE or update options visit:
>>   http://lists.digium.com/mailman/listinfo/asterisk-users
>> 
>>  
>> 
> 
> 
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> 
> AstriCon 2008 - September 22 - 25 Phoenix, Arizona
> Register Now: http://www.astricon.net
> 
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users