[asterisk-users] Incoming calls not being answered by asterisk

[Grey Man]

The first thing to do is type "sip debug" on the console and place the
call from the Sipura. If you get a bunch of SIP messages flashing down
your console you know the call is reaching Asterisk and it's most
likely going to be an issue authenticating the call or a problem in
your dial plan.

If no SIP messages flash up then the call is not reaching your Asterisk server.

Regards,

Greyman.