[asterisk-users] reload stopping EVERYTHING on CLI and causing havoc.

[Mark Hamilton]

Same here.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Sherwood
McGowan
Sent: May 22, 2008 4:16 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] reload stopping EVERYTHING on CLI and causing
havoc.

Steve Totaro wrote:
> On Thu, May 22, 2008 at 3:56 PM, Sherwood McGowan
> <sherwood.mcgowan at gmail.com> wrote:
>   
>> Steve Totaro wrote:
>>     
>>> On Thu, May 22, 2008 at 2:02 PM, Sherwood McGowan
>>> <sherwood.mcgowan at gmail.com> wrote:
>>>
>>>       
>>>> Mark Hamilton wrote:
>>>>
>>>>         
>>>>> Hi,
>>>>>
>>>>> Yesterday I made a change in queues.conf and so tried doing a reload
>>>>> app_queue.so in the CLI. (Using 1.4.18). It didn't seem to do
>>>>> anything, infact all action on CLI stopped.
>>>>>
>>>>> Then, I did a reload. Same thing.
>>>>>
>>>>> After that there was no other way.. because even stop now wouldn't
>>>>> work, so I did a service asterisk restart
>>>>>
>>>>> And then asterisk kept giving the same thing on prompt "Died
>>>>> successfully" and all that it usually says when you issue a stop now,
>>>>> except it kept showing that on root prompt after doing a service
>>>>> asterisk restart.
>>>>>
>>>>> Did a killall asterisk, and finally it stopped.
>>>>>
>>>>> Then started asterisk service. It was fine.
>>>>>
>>>>> Did a full restart at night, and it was fine.
>>>>>
>>>>> NOW, I wanted to do a reload again today mid-day when in full use, and
>>>>> it still didn't work, and ALL of the above happened again.
>>>>>
>>>>> --
>>>>>
>>>>> How do I diagnose what's causing this?
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Mark.
>>>>>
>>>>>
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>>>>>
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>>>>>
>>>>>           
>>>> I've had this problem before, haven't debugged it. I definitely look
>>>> forward to hearing what is said about this.
>>>>
>>>> Example from my recent experience, I wanted to restart the server and
so
>>>> did
>>>>
>>>> pbx0*CLI> restart now
>>>>
>>>> But nothing happened...system continued to allow calls to take place.
>>>> I've found that sometimes exiting and reconnecting to the CLI helps,
but
>>>> there have been a couple occasions where NOTHING would allow the server
>>>> to restart save for a reboot. Even killall asterisk didn't kill the
>>>> process....
>>>>
>>>> Sherwood McGowan
>>>>
>>>>
>>>>         
>>> You are using Asterisk 1.2.x?  I have seen this many, many times.
>>>
>>> Sometimes the CLI becomes unresponsive, sometimes queues crap out or
>>> stops delivering calls to agents, sometimes it just takes a bit and
>>> then becomes responsive again.
>>>
>>> The rule of thumb is don't reload queues when there are people in
>>> queue, at least that seems to eliminate the problems I have seen.
>>> Makes sense too.
>>>
>>> Not sure if it is fixed in 1.4.
>>>
>>> Thanks,
>>> Steve Totaro
>>>
>>> _______________________________________________
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>>>
>>>       
>> Oh and also, in my implementation there are no queues. It seems to be
>> not related, I've had it in EVERY version of Asterisk I've used.
>>
>>     
>
> I have observed it on repeated general reloads on all versions.
> That's why I don't reload very much, only planned.
>
> Thanks,
> Steve Totaro
>
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>   
My problem exists even when issuing a restart now or stop now command at 
the CLI.

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